Terms & Privacy Notice

Classes are for children aged 10–16. Every class is 2 hours (the trial class is 1 hour) in a booked London studio unless we tell you otherwise.

You buy single classes or 6-class packs (5 + 1 free). Credits are added to your child's account after payment.

Packs belong to one class type (Group, Small Group or Private) and can't be swapped between types.

All purchases are non-refundable. If we cancel a class, the credit goes back to your account (credits, not money).

Buying a class does not guarantee a specific date or time. If we can't schedule you this time, your credits stay in your account and you get priority next time.

A booking is only confirmed once we approve it. One credit is used per confirmed class.

Once a class is confirmed it can't be cancelled. You can pass your place to another child instead: message us on WhatsApp and we'll post it in the class group and arrange the swap for you. This must be at least 3 hours before the class starts.

Please bring your child on time and pick them up at the end of class. Tell us about any health needs before the first class.

Online revision videos are for your family's personal use only — please don't share them.

Who we are: London Rookies is run by LLORA LDN LTD. We look after the information you give us. Contact: info@londonrookies.com

What we collect: your name, email and phone / WhatsApp number, and your child's name, age and dance level.

Why: to run your account, schedule classes, track class credits and contact you about classes (including adding you to the class WhatsApp group).

Photos and videos: we may share photos or videos from class on our website and social media, unless you tick “I do NOT agree” when adding your child. You can opt out at any time by messaging us.

Where it's stored: securely with our database provider (Supabase). We never sell your data or share it for marketing.

Payments: card payments are handled by Stripe. We never see or store your card details.

Your rights: you can ask to see, correct or delete your data at any time — email info@londonrookies.com or message us on WhatsApp.